The Human Side of Supply Chain Is Still Critical in Industry 4.0 Keynote at SAPICS Refocused

In this digital age, we all begin to use the technologies made possible by Industry 4.0. We are using artificial intelligence, machine learning, and smart contracts. And yet, supply chains are still run by people. These people use human intelligence, human learning, and human-driven contracts. The humans that operate global supply chains are younger and … Read more

Sourcing Complex Professional Services in a Competitive Supply Chain

Quality is one of the most important factors for companies in the relationship between suppliers and customers (Ackerman, 2007). It requires integration of processes and data harmonization in a complex, global environment. Critical processes and strong relationships develop mutually beneficial outcomes, trust, strength and competitive advantage. We live in a time where globalization has forced … Read more

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