Are You Ready For the Holiday Season: Retail Supply Chain Resilience and Sustainability with the Supply Chain Queen and IBM at Gartner CSCO Symposium

Today marks the unofficial holiday season for many. From BOPIS & commerce everywhere, to deep personalization, retail embarks on a journey this year unlike any other. One thing we know is people really, really do not like taxes. Shipping sounds like a tax. When you have free shipping, the “pain tax” disappears, and returns and … Read more

Disruptive Retail Technology: E-commerce Made Human Through Virtual Shopping and Brand Experience Innovation w/ Natasha Franzen of HERO (SAP.iO)

Experts predict that retail ecommerce sales will reach $4.13 trillion in 2020 and it is expected that mobile commerce will take a market share of e-commerce of 72.9% by 2021. As we enter the holiday season navigating COVID, retailers face unprecedented opportunities to reimagine brand experiences and bridge the storefront’s physical to digital continuum. While adapting … Read more

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